Shocking Service & Feedback

On Saturday I went for my eye test at the newly opened Centurion store. As it is a new store I understood that there was a bit of disarray. After being in the store for nearly two hours I left. Yesterday I get a call regarding my credit application to which I responded I will just pay for the glasses. 2 missed calls later I eventually called today at 12h00 to see what the issue is just to be told I need to pay 50% deposit but I had paid the 2nd pair in full. So 4 days has been wasted in ordering my glasses already. I find this totally unacceptable and I don't have debt and always pay my accounts. I don't appreciate being treated in this manner. I have instructed the store to cancel my glasses and I will never make use of SpecSavers again.