Shocking Service

<p>I have been to spec savers sunninghill numerous times, and each time the service has been nothing but shocking. Nobody calls to follow up. Two weeks ago i ordered my contact lences. I had to follow up on this order today - 2 1/2 weeks later. I then get told that i was sent a sms on the 12/04 that they were ready for collection, but NOBODY from their side bothered to follow up with a call, as i NEVER received this sms! then i ask if its been invoiced and paid by my Medical aid. Firstly i was told that it wasnt paid by medical aid, and when i asked what the reason for this is, i was then told that it was actually invoiced out for cash pmt??? ***!!! Does noboy know what the hell is going on. I will NEVER go back there. I will also make a point of letting people know of this shocking service, and this is not acceptable. I went there as it is convenient for me, but after numerous time of Lack of service, this will be the last time they see me! JUST NOT ACCEPTABLE!!!</p>