CK
Clint K

1 reviews | Active since Jun 2020

15 Jun 2020, 10:21

Shocking bad service

I have been a customer of SpecSavers for many years.

All I wanted was to have my eye test certificate renewed. I had new glasses in February 2020. They refused to help indicating that head office instruction was not to renew certificates. I need to renew me drivers licence today and Spec Savers refused to help me.

Shocking service.

I would think twice before I do business with your company again.

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply15 Jun 2020, 11:15
Official
Dear Clint

Thank you for your detailed feedback. We have received your matter via e-mail as well. Our Spec-Savers representative will attend to your matter with the utmost urgency. 

Thank You & Kind Regards
Spec-Savers Head Office