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zizwe N

1 reviews | Active since Sept 2011

12 Jan 2017, 09:53

******* by Spec Saver

<p>Last year May I bout glasses through spec saver and paid thousands from my pocket. I was told that the glasses will not be clear but get better as using them. Guess what the glasses never improved instead I could feel more blind with them and took them to spec saver for recheck on november last year. The other optician discovered that the glasses are does not match the condition level of my eyes and said my glasses were suppose to be more stronger. Now they tell me to pay for new glasses because it is my fault the eye sigth have change. I ask them how, no answer. Initial they said my glasses are one year insured.</p> <p>The funny thing is that my previous cheap glasses does not give me the same problems as the expensive ones. Warning , Spec savers has damaged my eyes and ****** me</p>

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply12 Jan 2017, 09:59
Official

Dear Zizwengwabe,

Thank you for taking the time to bring this to our attention.

We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.

Kind Regards

Spec-Savers Team

Best regards,