Really AVERAGE, off-putting service.

This complaint doesn't require follow-up. I cancelled my order before parting with my hard-earned cash. Generally poor service, with little concern for the customer:<br> <br> 1. I arrived early for my appointment, to view glasses. They were all locked away, &I was told I cannot look until they have ascertained how much medical aid spend I have (I never even MENTIONED medical aid). So no one attended to me at all.<br> <br> 2. As part of the assessment, I wanted a certificate for the Traffic Department, to renew my driver's. The optometrist initially ****, saying such certificates aren't accepted at the Department. I challenged this, as I was really irritated by this point, and then she just said it's administratively hectic for them so they don't do it (well the optom around the corner DOES do it, and I now have one, without any huffing and puffing and complaining about tedious processes, from him). I would have spent about R8000, but, you know, \it's a mission".<br> <br> 3.After my appointment"