****** faced at The Glen branch

SpecSavers The Glen Mall Nomthandazo the receptionist dismissed my call when I wanted to make an appointment for my 10 year old daughter telling me that the “special” is fully booked until December when I wasn’t even aware or interested in that special but just wanted their service regarding eye care for my child who is frustrated she cannot see in class and that makes me helpless as a parent. I was dismissed on the phone before telling her what I wanted the appointment for… I made the call at work and my white PA could see I was frustrated and she offered to call and she was given positive attitude and an appointment for the same day! I cannot believe that in South Africa we are still facing ****** even as paying clients? I’m so upset at this that my whole family is going to be seeing another company for eye service!