CB
Charles B

1 reviews | Active since Jan 2013

03 Oct 2024, 10:25

Promised turnaround time not been honored and is taken as norm.

The promised turn around time is never honored second time this has happened. Went into Centurion Mail to enquiry and the feedback is the tech will inquiry apparently the lab is in Cape town.

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply03 Oct 2024, 15:58
Official
Dear Charles. 
Thank you for bringing this to my attention we at Spec-Savers offer our sincerest apologies for the experience that you received. A Spec-Savers representative will contact you and provide feedback regarding this matter.

 Thank you and Kind regards
 The Spec-Savers Team