LP
Lionel P

1 reviews | Active since Mar 2011

09 Dec 2016, 16:33

Problem with ordering contact lenses

<p>We ordered contact lenses two weeks ago, and they are still not ready. We need them by Tuesday as we are leaving for Europe for the holidays. After numerous calls to the Somerset West branch, and the call center, we still have no ETA on when the contact lenses will be ready.</p> <p> </p>

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply12 Dec 2016, 08:17
Official

Dear Appleguy,

Thank you for taking the time to bring this to our attention.

We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.

Kind Regards

Spec-Savers Team