Poor service delivery - Spec-Savers Mall@Reds needs better receptionists.

Spec-Savers Mall@Reds NEEDS to address the lady at the front desk (the receptionist). She is rude and highly impatient. She hangs up the phone before you finish your statement, she doesn’t listen to help, she listens to respond and doesn’t provide adequate information. Countless times this has happened. I think her name is Amy. Truly unpleasant and disappointing. A friend of mine also experienced poor assistance and her glasses recently.