JT
Joshua T
1 reviews | Active since Dec 2023
18 May 2024, 13:45
Poor service
I bought 2 pairs of spectacles. And the other pair doesn't feel comfortable. I reported the matter to them and they promised me to change them, when I went to them they told me that I should wear them even though I can't see well with them, they even told me that they will get better bt still worse part they made me pay for warranty bt they can't even help me.
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Spec-Savers SA's replyOfficial
20 May 2024, 08:17 Dear
As a brand, we do not want to provide this level of service, therefore we appreciate you taking the time to bring this to our attention. We would like to arrange for a representative to step in to attend to this matter. Please can you provide us with the name of the Spec-Savers store you made use of.
Thank you and Kind regards
The Spec-Savers Team
As a brand, we do not want to provide this level of service, therefore we appreciate you taking the time to bring this to our attention. We would like to arrange for a representative to step in to attend to this matter. Please can you provide us with the name of the Spec-Savers store you made use of.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply20 May 2024, 08:17
Official
Dear
As a brand, we do not want to provide this level of service, therefore we appreciate you taking the time to bring this to our attention. We would like to arrange for a representative to step in to attend to this matter. Please can you provide us with the name of the Spec-Savers store you made use of.
Thank you and Kind regards
The Spec-Savers Team
As a brand, we do not want to provide this level of service, therefore we appreciate you taking the time to bring this to our attention. We would like to arrange for a representative to step in to attend to this matter. Please can you provide us with the name of the Spec-Savers store you made use of.
Thank you and Kind regards
The Spec-Savers Team