Poor Service

Hi had a bad service from Spec Saver Tshwane Regional Mall, not once but twice, at first i went there around Jan the lady was so impatient there was no service at all from her, the second time was now on the 9\05\2025, the was two ladies at reception of which i don't know who they are cause they didn't even have name badges, i stood for 15 minutes with no acknowledgement, one was sitting chewing her gum loudly so and the other one was minding her business me, till i ask who is was gonna assist me, luckily as i was asking the optometrist came out. I have resorted to Spec Saver Woodland that's where I'm being assisted now .POOR SERVICE at its best.