Poor Service

Spec Saver Boulders- is really lacking customer service. Firstly my glasses where done incorrect, the lanse for right side eye was put on the left side eye and Visa vesa, I had to go back as I could not see, it took a second option ( 2nd optritian) to pick up this. The lady that calls herself a manager there, she is really not a good manager, as she speaks around you, like you not infront of her. Not having money does not mean I do not deserve respect too, I am human like any other wealthy person. After they took my glasses back to be rectified, I had do my own follow-up, then I was told that they are ready, no email was sent as a second option,only an sms to an old number. "This so dissapointing really, change your ways Spec saver Boulders"