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jannike R
1 reviews | Active since Oct 2014
04 Nov 2025, 11:10
Poor Service
Spec Savers send me A message statimg I have credit to be Refunded.After a filled in my Banking Details a month ago still awaiting my Refunded. After numerous calls to the branch In Newcastle on my airtime Spec savers keep saying they will get back to me its been a month now still now Refund Head Office according to them did not receive my Paperwork and it will be sorted still awaiting feed back. Very Dissappointed in Service from Spec Savers.
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Spec-Savers SA's replyOfficial
04 Nov 2025, 11:25Dear Jannike.
We’re very sorry to hear about this. Your experience is important to us, and we’d like to resolve it as quickly as possible. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you
Thank you and Kind regards
The Spec-Savers Team
We’re very sorry to hear about this. Your experience is important to us, and we’d like to resolve it as quickly as possible. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply04 Nov 2025, 11:25
Official
Dear Jannike.
We’re very sorry to hear about this. Your experience is important to us, and we’d like to resolve it as quickly as possible. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you
Thank you and Kind regards
The Spec-Savers Team
We’re very sorry to hear about this. Your experience is important to us, and we’d like to resolve it as quickly as possible. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you
Thank you and Kind regards
The Spec-Savers Team