Poor service

<p>I have done my childrens eyes at specsavers cape gate. it seems that the staff keeps on getting my kids name incorrect. i told them work on the dependant codes. then i order contact lenses for my child and the optometrist told us it will take up to 5-7 days. we had to wait more than a month just to find that they dont know where it is. The staff had to look all over for it and then they say it has not yet been invoice while back my medical aid send confirmation that they have been invoiced and they will pay. I dont know how one can get such bad service. The last straw now is the contact lenses that they have ordered and which is already paid for is not the right ones. Please people rather use another specsavers branch or another optometrist. They are quite a few staff there but I can honestly tell you that their service is pathetic</p>