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Annie O

1 reviews | Active since Jan 2013

12 Sept 2025, 10:11

Poor service

The receptionist made a clear mistake with the appointment time - I phoned on behalf of my 91 year old mother- got the time and took time from work and upon arrival she now indicates a time of half an hour later- poor service

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Replies (3)
Spec-Savers SA
Spec-Savers SA's reply12 Sept 2025, 10:20
Official
Good day Annie. 
 We’re truly sorry about the inconvenience caused, especially for your mother.  We would like to address this with our team to ensure it doesn’t happen again. Please provide us with your mother's full name and the name of the Spec-Savers store. 

Thank you and Kind regards
 The Spec-Savers Team
AO
Annie O's update12 Sept 2025, 11:53
Reviewer Update
Klerksdorp CBD Branchh. AC Swart Dob 340719
Spec-Savers SA
Spec-Savers SA's reply15 Sept 2025, 10:01
Official
Hi Annie. 
Thank you for the requested information and we will ensure you are called. 

Thank you and Kind regards
 The Spec-Savers Team