Poor service

went there earlier October for contact lenses, i was told i need to get both contact lenses and glasses....did eye test made payments...i was told they will contact me to come collect the glasses and do re trial for contact lenses ...got the glasses but now the problem is am not getting any proper feed back with regard to contact lenses. When I call the store they are giving me attitude the lady i spoke to south gate mall specs savers wasn't even interested in assisting me.. I have been using specs saver for long but the service from south gate mall is very bad