Poor quality or possibly incorrect prescription
I took the special for two glasses and unfortunately the glasses have received are not working as good as others I've bought from other optometrists
The glasses do not focus lights and I'm constantly squinting. I also believe it is causing headaches now
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Spec-Savers SA's replyOfficial
02 Apr 2026, 09:01Dear Zantelle.
Thank you for taking the time to notify us of your concerns.We sincerely apologize for any inconvenience caused. Please note that your complaint has been escalated to the relevant team for prompt review and action. You will be contacted shortly by a representative who will assist you further.
Yours sincerely,
The Spec-Savers Team
Thank you for taking the time to notify us of your concerns.We sincerely apologize for any inconvenience caused. Please note that your complaint has been escalated to the relevant team for prompt review and action. You will be contacted shortly by a representative who will assist you further.
Yours sincerely,
The Spec-Savers Team
Spec-Savers SA's reply02 Apr 2026, 09:01
Official
Dear Zantelle.
Thank you for taking the time to notify us of your concerns.We sincerely apologize for any inconvenience caused. Please note that your complaint has been escalated to the relevant team for prompt review and action. You will be contacted shortly by a representative who will assist you further.
Yours sincerely,
The Spec-Savers Team
Thank you for taking the time to notify us of your concerns.We sincerely apologize for any inconvenience caused. Please note that your complaint has been escalated to the relevant team for prompt review and action. You will be contacted shortly by a representative who will assist you further.
Yours sincerely,
The Spec-Savers Team