LB
Linda B

1 reviews | Active since Jul 2017

12 Dec 2024, 10:08

Poor Quality

I am very dissapointed in the quality of my reading glasses and sunglasses i got from SpecSavers, Woodbridge.

My sunglasses bends for no reason my reading glasses arm broke off yesterday. I got these in March 2024.

Every time i have to go in and have it repaired. Really i think it is poor quality, I will never use specsavers again. These glasses cost me alot of money. Make sure of the quality then and I heard that they make a 100 % and more profit??

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply12 Dec 2024, 11:04
Official
Dear Linda.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
 
 Thank you and Kind regards
 The Spec-Savers Team