POOR POOR SERVICE SPECSAVERS - AVOID AT ANY COST - RATHER GET A GUIDE DOG

I had my eyes tested on 21 Jan 2020. I went back on 23 Jan to enquire about my glasses. The lady informed me that they are waiting for the courier to fetch the frame from Kimberley ( only 150km from Bloemfontein. Today 29 Jan I went back to enquire and the lady told me that they are still waiting on the courier!!! Does the courier push a wheelbarrow or ride a donkey to take that long. This kind of service is unacceptable. Whenever they get the frame from Kimberley they still need to have the lenses made up. By the time I get the glasses I would not require it anymore as I would need a guide dog due to the deterioration of my eyesight!!! THIS IS UNACCEPTABLE!! I would give them minus 5 stars if I could.