MP
Mariki P
1 reviews | Active since May 2024
02 Jan 2025, 12:52
Poor laboratory service
I have been a customer of Spec Savers in the Centurion mall for many years. I had my eyes tested and spectacles ordered on the 13/12/2024. Service at the shop was great as always, but the same cannot be said for the Lab. The glasses was supposed to be finished between 30 Dec and 1 Jan. I ordered it specifically for this time, as I'm leaving on a trip on 3 Jan. I still have not received my spectacles and have to leave without them.
Helpful (0)
Replies (1)0
Replies (1)
Spec-Savers SA's replyOfficial
06 Jan 2025, 12:15Dear Mariki.
Thank you for having taken the time in bringing your matter to our attention. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you.
Warmest regards
The Spec-Savers Team
Thank you for having taken the time in bringing your matter to our attention. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply06 Jan 2025, 12:15
Official
Dear Mariki.
Thank you for having taken the time in bringing your matter to our attention. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you.
Warmest regards
The Spec-Savers Team
Thank you for having taken the time in bringing your matter to our attention. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you.
Warmest regards
The Spec-Savers Team