PLEASE DO NOT GO TO MAPONYA SPECSAVERS

NOT ONLY WAS I GIVEN WRONG PRESCRIPTION, BUT I HAD THE WORST SERVICE EVER!!! I BROUGHT BACK MY GLASSES IMMEDIATELY WHEN I NOTICED THAT MY EYES WERE NOT ADJUSTING TO THE NEW GLASSES GIVEN, I HAD TO BRING MY OLD GLASSES FOR THE DOCTOR TO SEE WHICH LENSES I NEEDED ONLY THEN DID THE DOCTOR CONFIRM THAT I HAD WRONG LENSES.

AFTER THAT I WAITED ALMOST A MONTH AWAITING FOR THEM TO ALERT ME TO FETCH MY GLASSES GUESS WHAT AFTER A WHOLE MONTH OF WAITING WHEN I PHONED THEM THEY TOLD ME THAT MY GLASSES WERE STILL AT THE LAB AND THEY APOLOGISED AND SAID SOME LADY WHO WAS RESPONSIBLE FOR MY GLASSES LOST HER GRANNY AND I DONT KNOW WHAT DOES MY GLASSES HAVE TO DO WITH PEOPLE'S GRANNIES WHO HAVE PASSED ON. THEN THE SO CALLED UNPROFESSIONAL MANAGER TOLD THE LADY I WAS WITH ON THE LINE THAT SHE SENT AN EMAIL ON MONDAY THE 24TH TO THE LAB(LOUSY EXCUSE) TO ENQIRE ABOUT MY GLASSES.

THE NERVE THIS MANAGER HAS. AS FOR NOT HAVING A DECENCY TO TAKE OVER THE CALL AND EXPLAIN TO ME WHAT HAPPEND AND THE EMAIL THAT SHE CLAIMS THAT SHE SENT!!!SHE JUST PASSED THE MESSAGE TO THE LADY(BONOLO) WHO WAS HANDLING MY CASE TO GIVE ME THE MESSAGE . NOW WHEN WE TALK ABOUT UNPROFESSIONAL SERVICE THATS WHAT WE REFER THIS TO BE.IM DISGUSTED BEYOND ANYTHING AND TO THINK THAT I HAVE A SISTER WHO WORKS AT SPECSAVERS IN FOURWAYS WHO ASKED ME TO COME TO THEIR BRANCH INSTEAD BUT I CHOSE TO GO TO MAPONYA BECAUSE IT WAS NEAR TO ME!

SPECSAVERS MAPONYA YOU ARE DISGUSTING AND HAVE THE WORSE SERVICE EVER AND I DONT BLAME THE CONSULTANTS BUT THE MANAGER HERSELF AND I DO NOT RECOMMEND ANYONE TO USE YOUR SERVICES!!!!!!!!!!!!