EF
Eugene F

1 reviews | Active since Nov 2015

04 Mar 2022, 15:52

Pathetic service

I had my eyes tested at Woodbridge, Kempton Park on 20 Feb. I was told 7 to 10 working days for collection. Today, (10 working days later) i get a call saying that ETA is 17 March! That's 19 working days!!!! Totally unacceptable!! The med aid claim was already paid 4 days ago, so i expect my glasses to be ready by Monday 7 March

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply04 Mar 2022, 16:12
Official
Dear Eugene.

Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your unfortunate experience with Spec-Savers Kempton Park. 

Warmest regards 
The Spec-Savers Team