Pathetic service and customer service

i went to spec savers the Glen on the 27th February to have my glasses made, to date nothing and worse no communication from anyone i have to use my own airtime to call after you guys to find out what the problem is and today after so many follow ups and visits i am told about a delay at the warehouse or wherever the glasses are sent and now im being give another date of the 15th April. If you dont value your clients money then i will definitely ask for the payment to be reversed back to my medical aid and i will take my business somewhere where i am valued as a client. i have given you guys enough time to sort this out but like i said your clients dont matter to you. I want a solid answer within 24 hours or my attorneys will be in contact to resolve this matter and i will definitely take this to all other social media platforms and newspapers if i have to!!!!!!!!!!!