GvdB
Gideon van der Berg

1 reviews | Active since May 2019

17 Oct 2020, 11:01

Pathetic service

I have been waiting for longer than 4 weeks for my spectacles. The receptionist at the Sqare branch in Rustenburg is very competent but the company's service is absolutely pathetic. I am suffering from headaches because of the old spectacles I have to wear which is totally unacceptable. They catch you with great deals but their service is as much use as a chocolate teapot

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply19 Oct 2020, 08:38
Official
 Dear Gideon

Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency. 
Kind RegardsSpec-Savers Head Office