Pathetic Excuses

Extremely in need of assistance, I ordered a pair of spectacles to be made up from an eye test done at Spec Savers. The order was processed at the Pavilion Branch Durban. This order was processed first week of March and I was advised it may take up 6-10 working days to arrive ie before lockdown. I had followed up countless times and the eve of lockdown I was told by your representatives that it was not ready and there is nothing they could do and "do I really want to see well during lockdwon " I am an attorney, drafting, reading and seeing the monitor of laptop or computer is straining and difficult when you do not have your glasses. I am begging someone to cancel this order AND send my eye test results so that it can be made up by another optometry that is available and more willing to assist their customers. I also demand a refund.