LM
Lerato M

1 reviews | Active since Dec 2021

28 Dec 2021, 12:31

Over 2 months without spectacles.

I sent back my spectacle to Specsavers Mimosa Mall here in Bloemfontein. This was done done in mid October. My spectacles broke and it took them 4 weeks to simply inform me that I need to come in and select a new frame. I went back during mid November to select a new frame and to this day I still don't have my spectacles.

No one deserves this treatment at all.

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply29 Dec 2021, 17:57
Official
Dear Lerato. 

Thank you for taking the time in bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you. 

Thank you & Kind regards
The Spec-Savers Team



Best regards,