TR
Tshepo R
1 reviews | Active since Oct 2009
24 Jan 2024, 15:41
Order still not received
On the 5th of January 2024, I went to spec saver pta north to get my eyes tested and to also get new glasses 🤓 based on your promotion. Today’s the 24th and I’m still waiting. I called the store on the 22nd and they informed me that they will be ready the next day being the 23rd, still nothing. I decided to call your call centre earlier today and the lady promised to give me a call back, still nothing. I need to travel for work this Friday and will only be back mid June. I feel like just cancelling the entire order and get my glasses done by someone else
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Spec-Savers SA's replyOfficial
25 Jan 2024, 14:12Dear Tshepo.
Thank you for having taken the time in bringing your matter to our attention. We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you.
Thank You and Kind regardsThe Spec- Savers Team
Thank you for having taken the time in bringing your matter to our attention. We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you.
Thank You and Kind regardsThe Spec- Savers Team
Spec-Savers SA's reply25 Jan 2024, 14:12
Official
Dear Tshepo.
Thank you for having taken the time in bringing your matter to our attention. We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you.
Thank You and Kind regardsThe Spec- Savers Team
Thank you for having taken the time in bringing your matter to our attention. We are going to arrange for a Spec-Savers representative to step in and attend to your matter, and be in direct contact with you.
Thank You and Kind regardsThe Spec- Savers Team