Optometrist Eye Test

Good Day,

I would like to log a complain against Spec-Savers Sunninghill.

A few weeks ago, visited the branch to do an eye test for new Specticles

And I told the lady the problem I have with my eyes, as I'm short sighted, especially on the right eye.

But while the eye test, the lady (Optometrist) there wasn't patient with me and I didn't want to afford to make any mistakes.

She just wanted to get things done, as if she didn't care if the customer /patient (which) is me needs to be helped.

At the end of the day, me going for a check up, was to have my eyes sorted. And get myself specticles, which help me see better. Because I do have a bad eyesight.

I let all that pass, but my worry is that, I need to know of this is how Spec-Savers treats their customers?

Or am I the only one who experience that problem.

I left the practice office once everything was done.

I've paid qn amount over R5000, payment was made with medical aid.

A few weeks later did get my spectacles, but I've been wearing them for a couple of weeks, maybe 2 or 3 months now.

The same right eye I was battling to have tested the day the doctor was impatient with me, I'm still struggling to see proper with the new specticles.

At 1st I thought it was because the specticles were new, but since then, it took me time to rethinking all this out.

Now, I need to know, what do I do because my medical aid won't allow me to have another specticles in another 2 years.

And I'm seated here with specticles that I hardly see clearly with?

My contact : Jerry Mathekga Phone : ***