Optometrist bliss

I recently went for an eye test at Specsavers Castle Gate. Initially the service was slow and I enquired from head office wrt my delayed spectacle delivery. The Optometrist contacted me shortly and the issue was resolved. She followed up several times to ascertain that I was satisfied. The reception staff went above and beyond to ensure that I was happy with my frame and even ordered a new frame as part of their client satisfaction policy. It is such a pleasure to deal with a company that cares about each and every customer.