1 reviews | Active since Nov 2016

07 Feb 2017, 14:41

not impressed

<p>had my eyes tested and new specs done. cant see properly through them. took them back but was told thats the correct script, sorry not much can be done. left and after a few months went back again (havent been using them coz i cant see through them) and was told they had to redo the test but it was going to cost me again. This after my med aid has already paid them. SORY I WONT BE GOING BACK THERE AGAIN.</p>

0
Replies (3)
Spec-Savers SA
Spec-Savers SA's reply07 Feb 2017, 14:46
Official

Dears vince-silson,

Thank you for taking the time to bring this to our attention.

We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.

Kind Regards

Spec-Savers Team

's update26 Feb 2017, 14:48
Reviewer Update

I would just like to thank Louise Anderson for getting back to me promptly and sorting the problem out 100%. Thank you very much for your special service.

Spec-Savers SA
Spec-Savers SA's reply27 Feb 2017, 08:43
Official

Thank you so much for the kind words and feedback.

May you have a great week further!

Thank You & Kind Regards

Spec-Savers Team