Not happy with service

Went to specsavers to get spectacles done, after getting the spectacles I was not happy with cause I was seeing blury, I then went back to report the matter i was then booked for an appointment but no full eye test was done, after 2 weeks I was sent a message to collect, upon fitting I told them the Spectacles are still not clear and was told to take them off and wear them in 2 today's. Am very unhappy with their service, the going back and forth to fix their mess was at my expense in transport costs. Zingiswa Gloria Matroos