No Longer a Client

I am really dissatisfied with the service that I receive from Welkom Spec Savers:

On 16/09/2022 I had my eye examination and immediately paid a deposit to have it finalized. I clearly indicated that: 1) I travel a lot for work and urgently need the glasses and 2) I need a certificate for my License.

Latter was only issued to me on 05/10/2022 as they did not have stock of the Certificates and it was in process of being ordered. (How can you not see that you are low on stock and order it in time?)

My Final payment on my glasses was made on 23/09/2022 and again indicating that I will be traveling soon and that I urgent need my glasses. Unfortunately this was not taken seriously by the reception and I had to start forcing my way in getting my glasses. Once received the one glass tinted darker than the other and I had to take it back. This place do not care if you were 450KM away and had to return because of their mistake, they want to test your integrity now.

Today i still do not have my glasses back and have to drive up and down now to them as their telephones is not working for the past 2 days without any resolution in that regard. Also no clear indication on when the glasses will be back again with another business trip to do. No I will not recommend them.