rH
ryno H
1 reviews | Active since Jul 2014
15 Jan 2022, 07:38
No
Went for my eye test on 28 Dec 2021, spec savers Mall @ reds. Followed up regarding my glasses numerous times. Final ETA was 14 Jan 2022. Phoned them on 14 Jan 2022, to my surprise the received my lenses , but chipped them when trying to fit them (this was the excuse given) , this is also not my fault or my problem . So I asked them what now...oh no you new ETA is 28 JAN 2022..... I JUST WANT A REFUND PLEASE SO THAT I CAN GO ELSEWHERE..I STRESSED THE URGENCY OF THE GLASSES AND THAT I NEEDED THEM, CAN NOT WAIT 1 MONTH! GIVE MY MONEY BACK , IM DONE.
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Replies (3)0
Replies (3)
Spec-Savers SA's replyOfficial
17 Jan 2022, 11:22Dear Ryno.
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.
Thank you and Kind regards
The Spec-Savers Team
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply17 Jan 2022, 11:22
Official
Dear Ryno.
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.
Thank you and Kind regards
The Spec-Savers Team
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.
Thank you and Kind regards
The Spec-Savers Team
rH
ryno H's updateReviewer Update
18 Jan 2022, 18:20Email me. I dont want to talk on the phone. They have my email address.
rH
ryno H's update18 Jan 2022, 18:20
Reviewer Update
Email me. I dont want to talk on the phone. They have my email address.
Spec-Savers SA's replyOfficial
25 Jan 2022, 08:31Good day Ryno.
Your request has been escalated and our representative will be in touch.
Kind regards
The Spec-Savers Team
Your request has been escalated and our representative will be in touch.
Kind regards
The Spec-Savers Team
Spec-Savers SA's reply25 Jan 2022, 08:31
Official
Good day Ryno.
Your request has been escalated and our representative will be in touch.
Kind regards
The Spec-Savers Team
Your request has been escalated and our representative will be in touch.
Kind regards
The Spec-Savers Team