RM
RONALD M

1 reviews | Active since Oct 2016

02 Feb 2024, 15:40

Most pathetic customer service ever experienced.

Sometimes I wonder why some staff are so inconsiderate. How can you intertain a colleague whilst your seving a customer? While you are busy with a client...that's rude. Worst experience ever. And it didn't register that our time was being wasted.

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply06 Feb 2024, 16:06
Official
Dear Ronald. 
 
 Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
 
 Thank you and Kind regards
 The Spec-Savers Team