fH
frikkie H

1 reviews | Active since Oct 2016

04 Feb 2020, 11:40

Lost in translation

I went for an eye test at vaal mall vanderbijl branch , I told told i need bi focal glasses as my eyes are in bad shape ,I paid R900.00 over and above the medical aid conrtribution although i had to choose form their cheaper white and red sticker frames, which is supposed to fall into the medical aid contribution . Both bi focal and free ( ha ha ) sunglasses frames is to small for my face . I understand perfectly that it takes up to 2 months to get used to bi focal glasses, but i have serious concerns . When reading or working on my PC i can feel strain on my right eye which i can live with . But the main problem is that i can see far away objects more clearly and the images is much more sharper with my normal eyes than with the bi focals , so what"s the use as i cant drive with them or with the sunglasses which is even worse as everything is blurry .Should have gone to clicks and bought myself a pair of R100.00 Reading glasses , would have save R4000.00 on my medical and R900.00 cash .

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply04 Feb 2020, 11:56
Official
Dear Frikkie,

Thank you for taking the time to bring your matter relating to your lenses to our attention. 

We have sent all of your information through to our Spec-Savers representative to attend to your complaint urgently.

Thank You & Kind Regards
Spec-Savers Team