IH
Ian H
1 reviews | Active since Jun 2012
15 Dec 2020, 09:16
Long Delivery
Ordered new glasses 4 weeks ago and I still haven't got them! They don't answer phones etc.
Helpful (0)
Replies (6)0
Replies (6)
Spec-Savers SA's replyOfficial
15 Dec 2020, 09:22 Dear Ian
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Best regards,
Spec-Savers SA's reply15 Dec 2020, 09:22
Official
Dear Ian
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Best regards,
IH
Ian H's updateReviewer Update
15 Dec 2020, 09:24Branch Details The Glen, Now awaiting a call back
IH
Ian H's update15 Dec 2020, 09:24
Reviewer Update
Branch Details The Glen, Now awaiting a call back
Spec-Savers SA's replyOfficial
15 Dec 2020, 09:28Thank you for providing us with the relevant information Ian, we will arrange for a representative to step in and assist with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Kind RegardsSpec-Savers Head Office
Best regards,
Spec-Savers SA's reply15 Dec 2020, 09:28
Official
Thank you for providing us with the relevant information Ian, we will arrange for a representative to step in and assist with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Kind RegardsSpec-Savers Head Office
Best regards,
IH
Ian H's updateReviewer Update
15 Dec 2020, 09:31Just isn't professional as they have been paid for by Discovery three weeks ago!
IH
Ian H's update15 Dec 2020, 09:31
Reviewer Update
Just isn't professional as they have been paid for by Discovery three weeks ago!
IH
Ian H's updateReviewer Update
19 Dec 2020, 12:13Just Excuses! Blamed on the lens imports Have been told next week. NOT GOOD ENOUGH YOU GOT PAID 5 WEEKS AGO!
IH
Ian H's update19 Dec 2020, 12:13
Reviewer Update
Just Excuses! Blamed on the lens imports Have been told next week. NOT GOOD ENOUGH YOU GOT PAID 5 WEEKS AGO!
Spec-Savers SA's replyOfficial
21 Dec 2020, 12:52Our sincerest apologies Ian, we will ensure our representative contact you and assist with the utmost urgency.
Best regards,
Spec-Savers SA's reply21 Dec 2020, 12:52
Official
Our sincerest apologies Ian, we will ensure our representative contact you and assist with the utmost urgency.
Best regards,