*****, lazy and ignore complaints.
I contacted the one at Edenvale Medicross and was **** to. I needed an eye test as I was booking online but was told they only do it if I failed. Really??? Then sitting at Centurion the other people told me they didn't pay at Specsavers and weren't told that. So I was **** to.
I am new to Edenvale and need glasses but don't think I will go the Specsavers route. I would rather pay more than use them! What if they lie to me about the price? Or what is wrong with my eyes?
To top that off I complained to SpecSavers on their website and received 0 feedback from them.
Not only do they lie but they ignore you too. Definitely won't consider them. Torga Optical was awesome! I didn't mind paying R50 for the test because the service was just so much better. Will be going back for my screening and glasses!
Dear Roelien,
Thank you for taking the time to bring this to our attention.
Please advise on the following: On which Spec-Savers website you sent your complaint to, that you received no response from? We want to look in to this as well.
We have sent all your information through to our representative to look in to your matter urgently.
Thank You & Kind Regards
Spec-Savers Team
Dear Roelien,
Thank you for taking the time to bring this to our attention.
Please advise on the following: On which Spec-Savers website you sent your complaint to, that you received no response from? We want to look in to this as well.
We have sent all your information through to our representative to look in to your matter urgently.
Thank You & Kind Regards
Spec-Savers Team
