Lazy people with TERRIBLE attitudes!

My issue started yesterday when I tried to book my appointment. I dont know who called me to discuss the appiointment BUT she had a *** attitude towards me. I ignored it as I desperately need a new pair of glasses. I get to the appointment, and EVE is helping me after the doc visit. She isnt happy about the chose of frames and had a few remarks about them. THEN she couldnt confirm the benefits with me on my med aid as no one checked this BEFORE the appointment. I asked why this wasn't done, no response. I have been trying to ask about the different options on the lens as I wanted 2 pairs of glasses and NOT the sunglasses as the free pair. She wasn't happy to discuss this with me and kept pushing the most expensive stuff on me. I am not a push over, I have kids and need to buy something which is cost effective! NOT just fancy **** for her to make more money. WHY is SPEC savers pushing me on sales instead of advising WHAT is best for my option. PLEASE can a manager call me ASAP because this morning I am also sitting with an ATTITUDE from Angelo when I called in to check on my order. I honestly have been with spec savers for years and cant believe how ****py your office has become. I am not getting FREE service, or FREE glasses, or FREE ANYTHING!! I am paying A LOT of money and dont think I deserve this the disgusting attitude is necessary. I NEED A MANAGER TO CALL ME to discuss this matter before I go on your social media pages too!