Late and no feedback

I would advise people to stay away from the Specsavers special at the end of December (the buy paid get a pair of sunglasses free). As nice as this special is, there are other opthometrists offering similar specials with better service.

My husband and I both went to Specsavers the Glen. They are completely overbooked. It took us almost 2.5hrs to get out of there. Then we were told that we would receive our glasses within 14 to 21 days. Today is day 23, and after phoning again, I am still none the wiser on when we will actually receive our glasses. Because whenyou phone, they either do not phone you back when they say they will, or when they do provide feedback it's excuses. "you will receive it tomorrow. Tomorrow comes, no you will receive it on Monday and so on and so on.... This is the last time I will make use of Specsavers, At the very least, when you don't make delivery on time, let your customers know. And when they phone you, get back to them.