sM
sibongile M

1 reviews | Active since Dec 2014

19 Oct 2020, 00:57

Junk

This past saturday 17/10/2020 i was left disgusted by what happened in Spec-savers Woodlands Mall (Pretoria) branch, i wanted to do an eye test on top of that buy spectacles since i was buying cash and wanted to take advantage of the current promotion they are running i had to ask few questions, I must add the young lady in the reception was kind enough to assist me but the optemetrist left while i was in the store busy asking questions. I am now thinking after so many i have been using spec-savers my money is not good enough or i seemed poor to afford spectacles? Or i was not worth spending "her time" on? What happened to customer service? I am so ****ed of and i will be taking my not so not good enough money somewhere else and want to encourage others to do the same.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply19 Oct 2020, 08:43
Official
 Dear Sibongile, 

Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Woodlands. You will be contacted directly by the representative. 
 
Kind Regards
Spec-Savers Head Office Team