AT
Aretha T

1 reviews | Active since Jan 2015

14 May 2021, 13:18

Its Paid Service not a Favour

Thank you for the service from the front staff they were great in helping me pick glasses and also when i collected. Eyes still burning and cant really see properly on the rights side with my new glasses but i guess ill have to suffer or my eyes will just have to adjust for the next two years, because when i heard the very same optometrist who was so impatient and rude will have to retest me At Spec Savers Bank city Johannesburg, i was like nah im good, Fyi i pay for the service, dont treat people like you are doing them a favour MR Optometrist. No one likes to complain, but if you dont say anything how will they know?

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply14 May 2021, 14:17
Official
Dear Aretha,

Thank you for having taken the time in bringing your matter to our attention regarding Spec-Savers Bank City. We have sent everything through to our Spec-Savers representative to step in and attend to your matter with the utmost urgency, as well as be in direct contact with you. 

Kind Regards
Spec-Savers Team