HM
Henno M
1 reviews | Active since Dec 2021
15 Dec 2025, 14:43
It has taken Spec Savers almost twee weeks to ship my glasses from the office to the store
It has taken Spec Savers almost twee weeks to ship my glasses from the office to the store. After receiving the collection notice on the 12th. They were not there on the 15th when I drove to collect them. When I attach the proof image this does not work.
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Spec-Savers SA's replyOfficial
17 Dec 2025, 14:54Dear Henno.
Thank you for taking the time to bring your concerns about our service to our attention. We want to sincerely apologize for the experience you had and any frustration or inconvenience it caused. We will ensure that you are contacted regarding this.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring your concerns about our service to our attention. We want to sincerely apologize for the experience you had and any frustration or inconvenience it caused. We will ensure that you are contacted regarding this.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply17 Dec 2025, 14:54
Official
Dear Henno.
Thank you for taking the time to bring your concerns about our service to our attention. We want to sincerely apologize for the experience you had and any frustration or inconvenience it caused. We will ensure that you are contacted regarding this.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the time to bring your concerns about our service to our attention. We want to sincerely apologize for the experience you had and any frustration or inconvenience it caused. We will ensure that you are contacted regarding this.
Thank you and Kind regards
The Spec-Savers Team