1 reviews | Active since Mar 2017

17 Aug 2018, 00:26

Inferior products @ high prices

Completely dissatisfied with the quality of products sold. I have purchased a Police frame a year ago and it just broke in my hands. I understand there may be a 100 valid reasons for glasses breaking but for it to split down the middle by me simple cleaning it with a microfibre cloth is just unacceptable. Prior to purchasing a frame from spec-savers I purchased a Prada frame from ZA Khan optometry and I still have the frame in excellent condition. My Police frame is still in good condition except for the split. It is absolutely ridiculous to be paying such high prices for the inferior quality you offer.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply17 Aug 2018, 09:19
Official

Dear Foazi,

Thank you for taking the time to bring your matter to our attention. Please provide us with the name of the Spec-Savers store that you went to. We have our representative standing by to attend to your matter urgently.

Thank You & Kind Regards

Spec-Savers Head Office Team