Incorrect lenses

I had my eyes tested and needed glasses. The glasses were ordered and I collected. On collection I explained that I can see much something is wrong. They send me away with the words you have to get use to the glasses. The next day I went back and explained that something is wrong and I really can't see. There first response to me was that I just have to get use to the glasses. I then explained once again and another optometrist came out her office and said she will do another test. Once the test was done they realized that me lenses were put in the wrong way (left to right and right to left). They hardly apologized and send it back. After many phone calls and after asking them to request of the lab to get my glasses ready as this is not error from my side my glasses was ready for collection once again. Walking into the office a very soft sorry came from the 1st optometrist. I feel like they wasted my time and money as I had to wait over 20 days for a pair of glasses.