incorrect information, misled and terrible customer service

I am continuing from my first review since it was ignored by specsavers. As I said previously, i was called for an eye test without the consultants allowing me to pick a package deal, so I was forced to pay a whopping R600 for my eye test which no one told me the price and I didn't ask because I thought we were doing a package deal with it included yet they refused to give me a refund. So I was forced the purchase something I didn't want want. Now, after having that terrible experience, I went through to other optometrists and find out that I cannot use my R600 eye test to make an affordable guaranteed purchase for spectacles. I am now going 4 months without my specs and my life has been a nightmare paying back that R600 which I had to borrow, living daily without being able to see clearly at my job and daily life. In conclusion, Thank you Specsavers for your terrible terms & conditions, customer service and making my life a struggle since I visited your branch.