1 reviews | Active since Mar 2010
Incorect Lenses
On the 12 July I had my eyes tested for a pair of Reading/Computer Spectacles. I went to collect them today and when I tried them on, I knew immediately that they were wrong. I told the Lady that they were incorrect 3 times and she responded by saying to me that they are correct. I really do not know how she is able to see through my eyes????. I had a pair of Reading/Computer spectacles made in December 2017 and they are 100% correct. I needed this pair as a back up in case I lost/broke the pair I had done in December. I have tested the pair I received today and my vision with them is blurred and I have a throbbing headache when I take them off. When I told the Lady today that they were incorrect she told me that I have to bring the reading/computer material closer to my eyes. Now I have never heard of such ******* in my whole life. I am extremely disappointed. I want them corrected quickly!!!!!!!! I am quite sure that I will damage my eye sight if I have to wear these glasses. ????
Dear Harryj,
Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter urgently.
Kind Regards
Spec-Savers Team
Dear Harryj,
Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter urgently.
Kind Regards
Spec-Savers Team
Thank you so much for the great feedback. We glad to hear that you are happy. You must have a great day!
Thank You & Kind Regards
Spec-Savers Team
Thank you so much for the great feedback. We glad to hear that you are happy. You must have a great day!
Thank You & Kind Regards
Spec-Savers Team
