1 reviews | Active since Nov 2016

14 Dec 2020, 14:02

*********** staff

My mother went for an eye test at the Mall@Reds branch on 15 November. After 2 weeks of following up they finally tell us that they never placed the order for her new glasses in the first place and we will have to wait an additional 2 weeks for them to arrive. Will NEVER recommend these people after such disgusting service recieved!

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply14 Dec 2020, 14:10
Official
 Dear Laetitia, 

Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency. 
Kind RegardsSpec-Savers Head Office