MR
Mariette R

1 reviews | Active since Jun 2016

15 Feb 2018, 15:15

In times of need

I have been with spec- savers Bayside for over 10 years.

I am currently unemployed and can't see without my contact lenses and I don't have money for glasses. I thought I would see if they could just help me out with a trial and I just got a phone call from them saying they can't help me sorry!

Besides being furious with there **** attitude over the phone I cant believe that people just couldn't care less if someone else was in need. It took a lot for me to send the email to Specsavers in the first place just to be told sorry can't help you.

Well spec savers my days of doing business with you people are over!

0
Replies (3)
Spec-Savers SA
Spec-Savers SA's reply15 Feb 2018, 15:29
Official

Dear Mariette,

Thank you for taking the time to bring this to our attention. The specific Spec-Savers store has been in contact with our representative regarding your situation, and the store is unfortunately unable to assist you with trial contact lenses, due to the reasons that they have provided you with.

Kind Regards

Spec-Savers Team

MR
Mariette R's update15 Feb 2018, 15:54
Reviewer Update
You guys give out trial pairs all the time now you want to tell me you can't assist me? Please that's a joke and so are you guys!
Spec-Savers SA
Spec-Savers SA's reply15 Feb 2018, 16:02
Official

With the information that has been provided by the Spec-Savers store in question, the store is unfortunately unable to assist you with more trial contact lenses.

Kind Regards

Spec-Savers Team