SM
SIPHOKAZI M

1 reviews | Active since May 2017

18 Feb 2019, 16:45

Impeccable customer service

I would like to commend Maria from Westgate Roodepoort SpecSavers for her assistance. I visited the optometrist for a consultation and the medical aid claim was not captured properly by the consultant who had assisted me initially. This dragged for about a month with the Specsvers Branch and the medical aid going back and forth until Maria stepped in and assisted. I would like to thank her for impeccable customer service as well as subject matter knowledge ito claims.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply19 Feb 2019, 09:13
Official
Dear Siphomhla,
 Thank you so much for the kind words and for sharing your experiencing with us! We will be sure to send this through to the store for Maria to see and make her day :) You must have a great day further!

Thank You & Kind Regards
Spec-Savers Team