AA
Anonymous A

1 reviews | Active since Jan 2018

06 Aug 2024, 08:41

I went to the bank c...

I went to the bank city for an eye test and i asked them to send me the quotation so that i send it to my medical aid they promised they will send i have sending alot of request yesterday on your whatsapp line they keep saying they will tell the store but i did not yet received it that is bad service for me, why refuse with such if your motto is helping people, i want the glasses and my medical aid want that that quotation so do you want to help or not

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply06 Aug 2024, 09:56
Official
Good day. 

 Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. Your matter has been escalated and a representative will be in direct contact with you to discuss.
 
 Thank you and Kind regards
 The Spec-Savers Team